Тема:Отношения внутри коллектива, разрешение конфликтов

Задание:

1.Прочитайте диалог
2. Выучите слова и  запишите в тетрадь .

3.Прочитайте и переведите текст.

 

1.Прочитайте диалог

Business Communications
Secretary: Hello, Ultimate Computers. May I help you?
Caller: Yes, this is Jack Kordell from Hunter’s Office Supplies. May I speak to Elaine Strong, please?
Secretary: I’m sorry, but she’s not in right now.
Caller: Okay, do you know when she’ll be back?
Secretary: Uh, yes, she should be here later on this afternoon maybe about 4:30. May I take a message?
Caller: Yes. Ms. Strong sent me a brochure detailing your newest line of laptop computers with a description of other software products, but there wasn’t any information about after-sales service.
Secretary: Oh, I’m sorry. Would you like me to fax that to you?
Caller: Yes, but our fax is being repaired at the moment, and it won’t be working until around 2:30. Hum . . . could you try sending that information around 3:30? That should give me time to look over the material before I call Ms. Strong, say, around 5:00.
Secretary: Sure. Could I have your name, telephone number, and fax number, please?
Caller: Yes. Jack Kordell and the phone number is 560-1287. And the fax number is 560-1288.
Secretary: Okay. Jack Kordell. Is your name spelled C-o-r-d-e-l?
Caller: No. It’s Kordell with a “K” and two “l’s.” K-o-r-d-e-l-l.”
Secretary: All right, Mr. Kordell. And your phone number is 560-1287, and the fax number is 560-1288. Is that correct?
Caller: Yes, it is.
Secretary: All right. I’ll be sure to send you the fax this afternoon.
Caller: Okay, bye.

2.Выучите слова и запишите в тетрадь .

English Перевод на русский
agent агент, представитель
agreement соглашение, договор
bargain price цена с уступкой
bedrock price наименьшая возможная цена
commitment обязательство
compromise компромисс
condition условие
contract контракт
counter-offer ответное предложение
counter-productive приводящий к обратным результатам
deal сделка
discount дисконт, скидка
estimate приблизительная цена
facilities оборудование
feasible реализуемый, возможный, выполнимый
figure out найти решение
negotiate переговоры
point out указать
proposal предложение
quote назначенная цена
range ассортимент
rebate скидка
supply поставка
supplier поставщик
underestimate недооценивать, занижать
work out считать, рассчитывать, находить решение
concession уступка
liaise договариваться
bargain торговаться
haggle торговаться
higgle торговаться
alternatives альтернатива
bottom-line наименьший желаемый минимум
compensate компенсировать
comply соглашаться, уступать
compromise идти на копромисс
confront противостоять
consensus общее, совместное соглашение
cordially вежливо, обходительно
demands требования
deadlock тупик
mutual обоюдный
receptive открытый, восприимчивый
resentment негодование
resistance сопротивление
resolve разрешать
tactics тактика
tension напряжение
trade-off взаимные уступки
ultimatum ультиматум
victory победа
yield уступать

 

3.Прочитайте текст и переведите.

Рабочее отношение внутри коллектива.
Not any person works with pleasure in collective. Its time any team which sounded in its address irritates and oppresses. But cruel laws of reality most of people force to be employed in offices, to get a job on the enterprises.The German economists considered that the medium-sized German enterprise loses about hundred thousand brands as a result of subversive activities of the workers who are negatively influencing inside labor relations of collective. But it is necessary to recognize that good experts become disturbers of tranquillity not seldom.

Всезнайка.
Life at it isn’t simple. Its self-assessment will fail if it don’t recognize the most smart and all-knowing. The know-it-all it is surrounded by people who envy it and which try to humiliate with any method its advantage. He often doesn’t want to recognize the errors and will argue with foam at a mouth and to prIn principle it is the good worker therefore he should give the chance to save the face and to get out of the situation with honor. For this purpose it is necessary to praise at first it, and then to make the constructive proposalsove the case.
Завистник.
Among the people surrounding it he always sees competitors. The envious person will be externally friendly, will always greet. But only you won’t be on the horizon, it will try to blacken you in the opinion of people around. And to these does you irreparable harm. Won’t entrust you an important post or operation.

In case of detection of responsible, often don’t pay attention to the envious person, in a type of its good masking. And when it was succeeded to reveal it, it is necessary to carry out open talk. Naturally he never admits the acts. Strongly it isn’t necessary to press on it. It is necessary to let to it know that you believed it. After a while you pay attention that hearings ceased.

Циник.
It is difficult to be in collective when on all your expressions and sentences such words are heard: it’s totally ludicrous or you drivel. Also starts giving advice as correctly to make everything. Not seldom starts tapping on the shoulder and from shares of irony doesn’t advise it to do.

If you are sure of the correctness, be not afraid to stop at nothing. It is necessary to talk to the cynic by his methods. No delicate talk will help here. He starts raising the voice, and you smile and quietly argue the point of view.The cynic shows respect for the strong people and starts listening.

Консерватор.
The word says that such type of workers the opponent of all new. He got used to live quietly and you will convince of inexpediency of new ideas.
Don’t catch its pessimism, you steer clear of it.
Кипучий.
To cause rage in people of this kind as easy as shelling pears. Cries and shouts about dismissal it will express the disagreement. At its presence workers feel not really comfortably.

As a rule, such people aren’t sure of themselves, and their aggressive behavior by no other than the form of self-defense. It is senseless to shout at it, wait his anger better and you speak quietly and slowly. Such behavior you will calm and at the same time you will puzzle the vigorous worker.
Зануда.
It always selects to itself(himself) the specific victim. Starts wandering from the desktop to the desktop, complaining of unfortunate life, of a situation in the country and in collective.

Be not frank with such type of people. Be not curious, differently he quickly will understand that you that person to whom he can complain.

Before starting selecting a line of conduct, think and take a detached view of yourself, maybe, you simply are negative to this person. For the sake of check it is possible to observe some time how the collective treats it. If you see that employees with it communicate with pleasure also it soul of collective then you have to this worker simply personal antipathy.
ОТНОШЕНИЕ МЕЖДУ СОТРУДНИКАМИ.
It always selects to itself(himself) the specific victim. Starts wandering from the desktop to the desktop, complaining of unfortunate life, of a situation in the country and in collective.

Be not frank with such type of people. Be not curious, differently he quickly will understand that you that person to whom he can complain.

Before starting selecting a line of conduct, think and take a detached view of yourself, maybe, you simply are negative to this person. For the sake of check it is possible to observe some time how the collective treats it. If you see that employees with it communicate with pleasure also it soul of collective then you have to this worker simply personal antipathy

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Автор публикации

не в сети 9 месяцев

Леля Махмудова

0
Комментарии: 0Публикации: 16Регистрация: 26-03-2020

Тема:Отношения внутри коллектива, разрешение конфликтов: 21 комментарий

Добавить комментарий

Ваш адрес email не будет опубликован.